wow @GWRHelp #gwr you either don't train your staff, OR your staff are blatantly disregarding anything that they are being taught. This person needs to be fired and so does your trainer! - https://bbc.in/2uwoNli So glad @scotrail don't sink to this level. As a husband of someone who has #MS, the amount of times I have had to challenge people because they don't physically see my wife's disability.
Not all Disabilities are visible. Not all are plain and obvious. DON'T JUDGE - You will ALWAYS be wrong.